NetSmart Product 3

NetSmart Client Profiles and Comments

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Olive & Olive P.A. Law Firm - In 1997, Olive & Olive, P.A., made the decision to replace their DOS based stand-alone PC's. After initial meetings and discussions with integrators, Olive & Olive, P.A.'s determined that they did not have the time to fully investigate the systems and bidders. Additionally, they discovered that bidders' pricing significantly exceeded their budget. NetSmart, Inc., was retained as a consultant to review the bids and assist in finding ways to save money. The client reports that NetSmart, Inc., very effectively listened to their needs and assisted as both organizations jointly defined the workflow and existing systems. Since it was important that Olive & Olive, P.A., have no downtime, a replicated, two server system and several other redundant features were built into the second round of bids. With NetSmart,'s assistance, Olive & Olive, P.A., reports that they were able to save more than 25% of the initial integrator quotes, enabling them to acquire more capability and still stay within their budget. Olive & Olive, P.A., states that they are delighted with their Microsoft based NT system, which includes the Microsoft Office Suite, an Internet System with a customized web page, Software Technology, Inc's TABS billing and accounting, and CD ROM towers. They feel that their productivity has increased significantly. Susan Olive comments that "NetSmart, Inc., has been very responsive as we need additional assistance, frequently working after hours to prevent staff disruption." Olive & Olive, P.A. Profile - Olive & Olive, P.A.

The North Carolina Bar Association - Dale Tincher has worked with the North Carolina Bar Association for more than three years. Dale, while with a prior company, provided the consulting services when The North Carolina Bar Association moved from their stand-alone DOS based system to a Novell NetWare based Windows system. His consultation included interviewing all of the staff-members, developing a database of our users and workflow, and assisting in the preparation of the Request for Proposal. The North Carolina Bar Association was one of the first North Carolina organizations of their size to have an Internet E-mail gateway. This capability provided the ability to have instant two way communications with state-wide members. The North Carolina Bar Association continues to utilize Dale in various consulting capacities as well as contracting with him to provide more computer training workshop CLE courses than any other instructor.The North Carolina Bar Association

Saint Mary's High School: Ken George has been working with Saint Mary's High School for more than five years. Saint Mary's is a private high school that provides a challenging academic environment for young women. Ken has consistently demonstrated his proficiency and skills by helping Saint Mary's install leading technology Internet, Local and Wide Area Network systems, and general application systems. Ken's careful planning in 1993 saved the school a great deal of money, especially in wiring. Not only did Saint Mary's not have to rewire, the fiber put in place in phase one has now been used to expand telephony service campus-wide. This alone saved over $30,000 in REWIRING charges. Ken designed and implemented an entire campus-wide network with fiber linking all the main buildings. Four Microsoft NT-Servers handle Web Hosting, Exchange Mail for all students and staff & faculty, and applications for finances and grading modules. Ken also designed a Microsoft Access based absence system which sends email to advisors and the Dean when students miss class. Ken supervised installing T1 access to the Internet, 100 Base-TX, switched Ethernet, as well as a 10megabit copper and fiber link to the campus. He analyzed and recommended the phone system and supervised the installation. NetSmart, Inc., also prepared long term planning documents which were approved by the Board of Directors. Ken continues to work with Saint Mary's College on an as needed and consultation basis.

Yonkers Industries Projects

Yonkers Industries, Inc.: Yonkers Industries, Inc., specializes in Pharmaceutical Plant construction projects. Yonkers Industries has relied on Ken George for more than 5 years. Ken has taken them from stand-alone PC's to multiple NT-Domain based networks and Novell operating systems. When Yonkers Industries, Inc., has needed to ramp-up for major projects, NetSmart, has overseen the installation of additional rental PC's and networking and has been on call 24 hours a day for deadline work. Many evenings, NetSmart, has worked to prepare for client proposals and visits, overseeing graphic work, network printing and plotting. NetSmart, supports all of the remote locations where Yonkers Industries has field sites and links all Yonkers Industries sites together via NT Remote Access. NetSmart, helped compile a manual for new user training. NetSmart, also developed a complex cost-accounting system in Access to track all of the project change orders and purchase orders. This system is now in place in Puerto Rico, Singapore, as well as in the US. We invite you to visit Yonkers Industries' NetSmart, designed Web site.

McLaurin Parking Company The largest company of its kind in the Southeast, McLaurin Parking depends on NetSmart for their growing needs. After initially installing a 10 station NT Network, their needs have now grown to a Web Page, ISDN Internet connection via a router, and full featured Internet Email to the desktop.

IITM, Co.: This nationwide investment training company called NetSmart, Inc. to bail them after losing their only MIS person. NetSmart, changed all the passwords and reworked the security in one day and night in order to prevent any sabotage of their knowledge base. NetSmart, trained them to manage their own Web Site, POP accounts, and other internet related functions. NetSmart, helped locate all licensing materials in order to prove accommodate compliance.

Myers Bigel: Myers Bigel Sibley & Sajovec, P.A. is a full-service intellectual property firm with an emphasis on patent law, and is the largest independent patent law firm in North Carolina. The practice concentrates on acquiring, protecting and exploiting patent assets, including patent preparation, prosecution, licensing and litigation. We serve clients in the full range of chemical, pharmaceutical, biological, mechanical, electronics and computer technologies. NetSmart, Inc. has provided network computer services for them since August 1999. NetSmart, Inc. oversaw the move of their servers and network infrastructure to their current location on Park Lake Dr. This move took place over a weekend and enabled Myers Bigel to begin working from their new location on Saturday evening of moving day!

The Woolf Group: The Woolf Group is a rapidly growing clinical trials business. NetSmart has helped them evolve from stand-alone computers to peer-to-peer and recently to a sophisticated 100Base-TX NT network serving more than 15 users. In late 1998, NetSmart, completed a custom, Microsoft Access based invoicing, job tracking, and reporting program for The Woolf Group. The system is installed on the Microsoft NT network and integrates with existing programs including Microsoft Excel.

ASHA: American Social Health Association used NetSmart to link them to the outside world. Ken installed their first NT Server with WorldTalk 2.0 to connect their MS Mail to the internet. The gateway sends and receives thousands of messages each day. American Social Health Association

Design Dimension, Inc.: Design Dimension, Inc. is a multifaceted business which designs and manufactures trade show booths and museum exhibits, as well as a number of other services. They have a "hybrid" system of Windows95, Macintosh, Macintosh Workgroup Server, and WindowsNT server. After having 3 different integrators try to "integrate" the system, the owner called NetSmart, Inc. on a suggestion from a friend. In one day, NetSmart, Inc. was able to fully configure the Macs, PC's and servers for file and print sharing. In addition, NetSmart configured ISDN routing for faster internet access. Design Dimension, Inc.

NetSmart Client Profiles and Comments

Send mail to CompanyWebmaster with questions or comments about this web site. Last modified: September 17, 2004

Send mail to CompanyWebmaster with questions or comments about this web site.
Last modified: September 17, 2004