From Dunn Physical Therapy, offices in Cary, Apex and Raleigh
"We have been using NetSmart for 10+ years and I can honestly say I have no other vendor that I feel even half as comfortable calling in an emergency. Their calm reassurance, kind attentiveness, integrity and thorough insight has helped us avoid many unfavorable situations. They are very conscientious of our budget and have advised us on many technical purchases to ensure our bases are covered in the most cost-effective way. I have immense trust in them and view them as an extension of our family after so many years of reliable service. I would recommend them to anyone with joy!"
From Nancy Tidwell, PPM of Raleigh
"NetSmart has provided PPM with excellent service. Our contract provides for a technician to come to our office once a week. Scott is always on time, courteous, efficient and professional. His expertise has saved us countless hours of "down time". NetSmart is vital to our business and I highly recommend them."
From Tracy Hibbard with Brown, Crump, Vanore & Tierney
"... I'd also like to let you know that we are extremely happy with NetSmart as a whole. I work in an industry where there is very little room for any down time and it's nice to know we have a reliable computer company with sufficient technicians when we need it. Our firm has been through several IT companies and techs over the last few years. NetSmart and Russell have by far surpassed them all. What impresses me the most is not so much that Russell fixes a problem, but the dedication and effort he puts forth in seeing not only that it's fixed but that it won't happen again. When our firm has a problem, Russell always has a solution. It has been a pleasure working with NetSmart and Russell over the past year and I look forward to continuing our working relationship."
From Eddie Caldwell, Executive Director of the North Carolina Sheriffs' Association
"Thanks for all of your help switching us over to the new server...it was seamless!" NetSmart, Inc. has been the vendor for the NCSA since Mr. Caldwell became the E.D. Before that, NetSmart, Inc. supported the Law Firm of Hafer & Caldwell, P.A.
From Karen Gupton, North Carolina Healthy Start
"I just wanted to say that once again Scott has gone above and beyond in service to our organization. We had a rather serious issue with the remote access to our web site. Even though Scott determined from the beginning that it was not an internal issue, he continued to work with me to resolve the problem. His determination and perseverance paid off as he was instrumental in the ultimate resolution of this 6 day issue. After I spoke with our web hosting service and our internet provider, Scott agreed to speak with them directly.
He is truly an asset to your company and I am extremely grateful for all he has done for us."